SHIPPING POLICY

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping

We offer a flat $1.85 shipping rate within the United States. 

International Shipping

International shipping rates will be calculated at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Stogie Strap is not responsible for these charges if they are applied and are your responsibility as the customer.

Order Status

Estimated delivery time is 3 - 6 days via USPS. If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@stogiestrap.com with your name and order number, and we will look into it for you.

Refunds, Returns & Exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus all shipping costs. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@stogiestrap.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@stogiestrap.com.